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Author Topic: Before you ask a question, RESET YOUR ZUNE!  (Read 7775 times)
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mangodroplet
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« on: January 06, 2008, 11:36:57 PM »

Ok, for anyone have problems with their zune itself, just reset it for good measure. It doesn't hurt the zune, and it often saves questions and time wasted Smiley

Here are the button commands:


some things reset could do is fix "ghosted" pictures that are stuck in your zune.
Also, these buttons can help turn on your zune.
If your zune is frozen, reset should do the trick.

Often times, many of the questions on this tech forums are solved by the reset button.

okies *EDIT* for you zune version 2's out there..who want to delete everything off your zune.
Quote
To restore the Zune device software, follow these steps:
1.   Set the Hold Switch to unlocked.
2.   Press and hold the Back button Back at the same time as you press and hold the top of the Zune Pad. When the Zune device begins to power up, release the buttons.
3.   Immediately after you release the buttons in step 2, press and hold the following special button combination, depending on your Zune model:
?   If you have the 4GB Zune, the 8GB Zune, or the 80GB Zune, immediately press and hold the Back button at the same time as you press both the left side of the Zune Pad and the Play/Pause button. Continue to hold these buttons until your Zune device restarts and "Please wait" appears on the screen.
?   If you have the 30GB Zune, immediately press and hold the Back button at the same time as you press both the left side of the Zune pad and the center of the Zune pad. Continue to hold these buttons until your Zune device restarts and "Please wait" appears on the screen.

Note "Clearing contents. Please wait" appears, followed by ?Connect Zune to your PC."
4.   After ?Connect Zune to your PC? appears, connect the Zune device to the computer that has the current Zune software installed, and then update the device to the current Zune device software.

NOTE that all the other functions are the same.

[This topic will remain sticky for a short time and will then be combined with the master sticky list.]
« Last Edit: February 19, 2008, 05:42:12 PM by mangodroplet » Logged


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Russ812
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« Reply #1 on: January 07, 2008, 12:59:50 AM »

Is "reset" the same as powering off then back on?  Both show the zune boot screen & status bar...or does "reset" do something at a deeper level than even powering it off?
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mangodroplet
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« Reply #2 on: January 07, 2008, 01:02:41 AM »

lol. No, it's like a computer's reset. It basically turns it off, and then turns it on again. It's the same thing as on/off, but hey, people don't even know how to really turn off their zune Smiley All they do is put it to sleep....

rock-a-bye zuney, in the zune case....
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I\'m a co-host of a Popular Zune Podcast! If you\'d like to know about it more, just go here! Cheesy
Russ812
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« Reply #3 on: January 07, 2008, 01:10:04 AM »

lol. No, it's like a computer's reset. It basically turns it off, and then turns it on again. It's the same thing as on/off, but hey, people don't even know how to really turn off their zune Smiley All they do is put it to sleep....

rock-a-bye zuney, in the zune case....

that's what I figured, I always do the full shutdown at night, but I thought I'd ask the new zune tech-goddess.

BTW - the fact that you are going to cross 1000 posts (probably today) in under 3 weeks as a member has me in awe.
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mangodroplet
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« Reply #4 on: January 07, 2008, 01:15:50 AM »

mmhmm. good for you for giving your zuney a rest!
lol..


hahahaha. i'm far from a tech goddess :]
I just try my best Cheesy

mmhmm. I'm probably not going to cross 1000 posts by the end of this week :|
rediculous school.
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Russ812
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« Reply #5 on: January 07, 2008, 01:18:33 AM »

mmhmm. good for you for giving your zuney a rest!
lol..


hahahaha. i'm far from a tech goddess :]
I just try my best Cheesy

mmhmm. I'm probably not going to cross 1000 posts by the end of this week :|
rediculous school.

47 more to go, I think you'll make it :-)
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mangodroplet
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« Reply #6 on: January 07, 2008, 01:20:08 AM »

haha. i'm doing homework at the same time though Smiley

mmhm. and i think it's 2 weeks tomorrow.

anyways!

*BACK ON TOPIC*!
« Last Edit: January 07, 2008, 01:24:19 AM by mangodroplet » Logged


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JaredMarino
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« Reply #7 on: January 07, 2008, 03:23:51 PM »

Congrats Mangodroplet!! 1000 posts!!

I will be stickying this topic because it is very insightful. Wink
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k0reanb0y7
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« Reply #8 on: January 07, 2008, 03:40:56 PM »

does it usually take awhile to reset your zune? i mean the whole content and the firmware?
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FrnchDp
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« Reply #9 on: January 07, 2008, 03:41:27 PM »

does it usually take awhile to reset your zune? i mean the whole content and the firmware?

you mean a hard reset?
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k0reanb0y7
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« Reply #10 on: January 07, 2008, 03:45:43 PM »

yes the whole thing
because for some reason all of my musics wont play. some will play for couple seconds and stop and some dont play and make my zune freeze
so im trying my last resort
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FrnchDp
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« Reply #11 on: January 07, 2008, 03:46:44 PM »

have you done the regular reset?  Back and Up?
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k0reanb0y7
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« Reply #12 on: January 07, 2008, 03:49:36 PM »

yes i have many times
but nothing happened
so im doing this...
but its taking awhile
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gjw
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« Reply #13 on: January 07, 2008, 05:49:58 PM »

The instructions above are for the Zune 30 only.
The new Zunes use a different button combination.
Maybe you should fix it before you sticky it?
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Always remember.......
Grunts (newbies) aren't necessarily rediculous.
Sovereign Rulers (veterans) aren't necessarily knowledgeable.

Want to erase your Zune?  Click here:  http://support.microsoft.com/kb/926917/
Want to format your Zune?  Click here: http://support.microsoft.com/kb/927001/
Album Art problems?  Click here: http://www.zunescene.mobi/forums/index.php?topic=44784.0
Zune software crashes?  Click here: http://www.zunescene.mobi/forums/index.php?topic=25730.msg516645#msg516645
Riprat
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« Reply #14 on: January 07, 2008, 06:02:29 PM »

The instructions above are for the Zune 30 only.
The new Zunes use a different button combination.
Maybe you should fix it before you sticky it?
Correct, the "Soft Reset (erase all content)" option on the Z80 is:

1) Reset - Back + Up
2) Then immediately - Back + Right + Play/Pause
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gjw
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« Reply #15 on: January 07, 2008, 06:04:40 PM »

The 4/8/80 all use the same:
http://support.microsoft.com/kb/927001/?sd=zune
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Always remember.......
Grunts (newbies) aren't necessarily rediculous.
Sovereign Rulers (veterans) aren't necessarily knowledgeable.

Want to erase your Zune?  Click here:  http://support.microsoft.com/kb/926917/
Want to format your Zune?  Click here: http://support.microsoft.com/kb/927001/
Album Art problems?  Click here: http://www.zunescene.mobi/forums/index.php?topic=44784.0
Zune software crashes?  Click here: http://www.zunescene.mobi/forums/index.php?topic=25730.msg516645#msg516645
califman1961
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« Reply #16 on: August 20, 2008, 12:42:32 AM »

HELP!! So I do a hard reset as I tried all other things, the screens go's to Connect Zune to your PC” I do and I wait, and wait, so I go to bed, and I wakeup and the screen is blank, nothing what did I do? can someone help me, I plug the cable to zune and PC but nothing at all. not even charging. HELP!! please
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bambino14
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« Reply #17 on: August 21, 2008, 08:24:37 PM »

Thank you. This has been an enormous help.
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