who else had issues with the update?

[Von Relainer]

Never had a problem, worked quite smoothly. well actually one problem is that now the software is a little laggy but my computer is really touchy about software and could be pitching a fit *sigh* Wish vista was more like zune software.

Anyway i hope it clears up soon. its not bad but noticeable

[bard]

okay, i can't get my zune to recognize my computer?!??!!?


somebody help me. i'm on vista if that helps.


every time i plug it in, zune program does nothing, and vista pops up a window verifying what the device is. it says it's a zune, and to restart computer. i've done this three times

somebody please help me.

[haveapez]

The only problem I have is my zune card profile is not updating the songs from my software/device now.  Anyone else having that problem?

[bard]

can somebody look at my thread in technical help, or help me out here? i haven't been able to figure this crap out.

[RyanEvans]

try this one bard http://support.microsoft.com/kb/944909/en-us

[kesando]

I'm gonna stick with 2.5 for a while longer. All these problems that people are posting scares me!!
Besides I dont use marketplace and my zune works fine. I also have vista 64-bit so If it aint broke why fix it?

[bingo bango]

device was not recognised later when i went to update podcasts, a hard reset fixed it though

[bard]

how do i do a hard reset? i tried all the ways i found on here, but none of them work....

[Smoot]

I had numerous uninstall and install problems at first (never had any with previous software updates).  I had to use UnZoone to uninstall Version 2.5, but even after doing this, I still could not get Version 3.0 to install, even after downloading the full 125MB install package.  In order to finally get the Zune software to install, I had to turn on the Windows Firewall (not sure why), a technique I saw in the Technical Support forum.  Worked flawlessly when I did that.

[bard]

my software is installed fine, didn't take 10 mins even. but the software WILL NOT recognize my zune 80.

[Anime]

I only had to do this a coupleof times in the beginning to get my zune to see the new software to update the firmware. unplug it, and plug it in a couple times.

[bard]

oh man, it would take me an hour to explain everything i tried.

uninstalling/redownloading and installing the zune.

trying to hard reset to zune, to no avail, and if you know how let me know.

uninstalling/reinstalling the drivers w/ help from customer service.

the guy had to put me on hold for 10 minutes to talk to his tech supervisor professional guy or whatever, and said that they're still unsure why the drivers aren't working correctly, but by that time i was 4 hours into trying to get this thing fixed, and i still hadn't eaten dinner.  i was in a REALLY bad mood last night, i think i made my wife mad too

[pinkman]

i didn't have a problem withe the software just with the zune player update

[bard]

did you get your zune working? what was it doing wrong? how did you fix it?

details please.

[RyanEvans]

just notice when putting one song on "Now Playing" then i play music it add a lot of songs on now Playing.

wish they dont remove quick playlist.