Some Nokia Lumia 900 phones having trouble connecting to data networks

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Some Nokia Lumia 900 handsets having trouble connecting to data networks
By Michael Gorman  posted Apr 9th 2012 at 3:15PM



Nokia's latest Lumia, the 900, has been rightfully lauded for its low price and lovely polycarbonate shell, but apparently, all is not well with the new handset. According to forum posts on Nokia Support Discussions and elsewhere, some 900s aren't able to connect to any of AT&T's data networks.

The affected phones get data reception initially, but once the connection is severed by turning the phone off or placing it in airplane mode, it fails to reconnect. Some have successfully solved the problem by removing the SIM, performing a master reset, shutting the phone off, reinserting the SIM and turning it back on.

However, it looks like that solution isn't working for everyone. It seems the problem has appeared in a limited number of Lumias, so we've asked AT&T about the issue and are awaiting an official response on the matter while it investigates.

Electronista
Nokia Support Discussions, WPCentral forums

http://www.engadget.com/2012/04/09/nokia-lumia-900-data-connection-issue/

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Update:

Nokia Lumia 900 data connectivity fix available now, three days early
By Zachary Lutz  posted Apr 13th 2012 at 7:26PM

Good news came late today for all those Lumia 900 owners out there. It appears that Nokia has officially released the software update to resolve the handset's data connectivity issues -- a full three days early, in fact. Users may download the software through either Zune on the PC or Windows Phone 7 Connector on the Mac.

For those who'd prefer to swap out their handset at an AT&T store, you have between now and April 21st to complete the exchange. Naturally, the limited-time offer remains in place for all those who purchase a Lumia 900 before April 21st to receive a $100 credit to their AT&T phone bill, courtesy of Nokia. Quite the graceful recovery, indeed.

Nokia, @NokiaUS (Twitter)

http://www.engadget.com/2012/04/13/nokia-lumia-900-update-now-available/